FAQ
Q: 1.How to order?
A: 1,send us your specification re uirement.(Product name, size, uantity, package) by email.
2,we will send you the uotation.
3,we send you samples to check the uality and other details.
4,further negotiation if necessary.
5,send us deposit money, we will arrange your order into production immediately.
2,we will send you the uotation.
3,we send you samples to check the uality and other details.
4,further negotiation if necessary.
5,send us deposit money, we will arrange your order into production immediately.
Q: 2.What about the shipment?
A: 1,Advise us your shipping forwarder or ours.
2,we will contact them for the booking.
3,Once booked ready, we will arrange to shipment the goods to the stipulated place.
4,Send you all the re uired documents for customs clearance.
2,we will contact them for the booking.
3,Once booked ready, we will arrange to shipment the goods to the stipulated place.
4,Send you all the re uired documents for customs clearance.
Q: 3,Will you produce the products as per our re uirements?
A: Yes, Customized package and OEM printing are available
Q: 4: What's the trade terms?
A: FOB/CFR/CIF are all available for us.
Q: 5,What's the export Port?
A: Usually in Shanghai Port, but all other port in China are acceptable.
Q: 6,Do you offer free samples ?
A: Free sample is available, but delivery cost paid by customer.
Q: 7,What is your order payment terms?
A: 30% deposit in advance and 70% balance before shipment.
30% deposit in advance and 70% against the B/L copy.
L/C is acceptable as well.
30% deposit in advance and 70% against the B/L copy.
L/C is acceptable as well.
Q: 8,How long can I expect to get the sample?
A: The samples will be ready for delivery in 3-5days.
The samples will be sent via express and arrive in 3-15 days.
The samples will be sent via express and arrive in 3-15 days.
Q: 9,Once we confirm the sample, can you make sure that the uality of the bulk order will be as same as the sample we confirmed?
A: Yes! The bulk order uality will keep exactly same with previous sample, please do not worry.
Q: 10,Can you use customers own brand?
A: Yes, we can.
Q: 11,If we are interested in your products, can we go to visit your factory?
A: Of course! Welcome to visit our factory, we will show you the production line, our office, and our traditional life in China. But please inform us your route at least 2 weeks in advance so that we can make a perfect journey for you.