Most of the "online appointment nurses" use their spare time to provide on-site services, while nurses in some large hospitals have a heavy daily workload, resulting in low participation enthusiasm. A nurse from a tertiary hospital admitted that the hospital's performance does not show a significant bias towards on-site services, and the income from accepting orders is limited, making it difficult to motivate nurses. To solve this problem, experts suggest incorporating home care into the integration of medical care and elderly care, promoting the linkage between professional nurses in medical institutions and nursing staff in elderly care institutions, and forming an efficient and collaborative home service team. In addition, stimulating nurses' enthusiasm for participation through flexible scheduling and performance incentive mechanisms is also the key to promoting service popularization.
Future outlook: Multi point collaborative efforts
There are currently about 35 million disabled elderly people in China, accounting for 11.6% of the total elderly population. According to estimates, by 2050, this number will reach around 58 million. In the face of enormous social demand, promoting "online appointment nurses" is not only a necessary measure to meet the needs of disabled, semi disabled elderly and patients with limited mobility, but also an important way to alleviate the pressure of hospital visits and optimize the allocation of medical resources. Through the coordinated efforts of clarifying fee standards, improving safety guarantees, optimizing incentive mechanisms, and other aspects, "online appointment nurses" are expected to play a greater role in the future medical service system, truly achieving "both praise and popularity".
Although the promotion of "online appointment nurses" is full of challenges, through policy support, technological innovation and industry collaboration, this model will certainly bring convenience to more families and contribute to the construction of a "healthy China".
